The app is not loading or shows an error

Try these steps in order:

1. 1
   Check your internet connection. When you are offline, the app tells you and waits for the connection to return.
2. 2
   Refresh the page. On a computer press Ctrl + F5 to load the newest version.
3. 3
   Sign out and sign in again.
4. 4
   Try another browser, or clear the site data for Campus Travo in your browser settings.

"Service temporarily unavailable"#

Campus Travo is being updated or is briefly busy. Your bookings and payments are safe. Wait a minute and try again.

A button shows "Please wait" for a long time#

Your network is slow. Don't tap again — especially during payment. The app finishes the request or tells you what happened.