Rental rules at a glance
The key rules for every ride: pickup window, grace time, late fees and responsibility.
| Rule | Default |
|---|---|
| Book ahead | Up to 30 days |
| Same-day bookings | Must start at least 15 minutes from now |
| Unpaid hold | 10 minutes |
| Pickup opens | 15 minutes before the slot |
| Start the ride within | 30 minutes of the slot start |
| Grace on return | 15 minutes, then late fees |
Your responsibility#
- Ride or drive safely and follow traffic rules.
- Fines, damage and loss during your rental are your responsibility as set out in the terms and policies.
- Fuel and toll-gate fees during car trips are paid by you.
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